Policies
Remember if you book out the equipment is your responsible for it during the time you have it until it is returned to the store.
Bookings to be made online via website
All bookings to be made before arriving at the kit store
Bookings can only be made for 24 hours in advance
Immediate bookings can be made in the store but only on certain days (there will be a sign in the store window and a note on homepage of the website)
You must have your student card and you must be present when collecting the equipment
Be on time to collect and return your equipment. If you are going to be late please let a member of the kit store team know either calling or email
Your booking will cancel itself 2 hours after the original collection time if you do not turn up
Check your equipment before you leave campus, if you notice any damage or something not right, please notify a technician immediately
The person booking the equipment is responsible for any loss or damage during the booking
Bookings are for a maximum of 4 days in a row, if you require longer please speak to the kit store team
If you have any issues with your booking please get in contact with the kit store team. Don't forget to quote your reference number
You are responsible for all equipment booked out on your student card, even if you are not using the equipment.
You must be present when returning equipment or make arrangements with a member of the kit store team for someone else to return
If you are late return the equipment you are subjected to being fined for late return
First fine to start 24 hours after return time, this is an automatic process
£1 per item, per day overdue
You have 24 hours to make contact with the kit store team to stop the fine from taking place
You will be automatically suspended from booking until all fines are paid
Any damage caused to the equipment during your booking must be reported immediately via phone, in person or email. Remember if you booked the equipment you are responsible for it, even if you did not do the damage
Damage to equipment to be checked by a technician before fining if necessary
Non return of equipment after 5 days results in suspension from bookings for 2 weeks after the equipment has been returned
For every 5 days more another 7 days will be added to suspension
If damage to equipment is that extreme you may be asked to pay for full replacement
Any items lost from the kit (eg lens caps, cables, SD cards etc), a fine will be added to your booking and suspended until the fine is paid
Small items like lens caps, hoods etc can be replaced rather than being fined
Fines to be paid via the Glos Online Store . No payments cash or card will be taken in the kit store